Access Bank grows customer base to 42 million

Access Bank Plc says it has grown its customer base to over 42 million.

The Group Managing Directing, Herbert Wigwe, disclosed this during the bank’s 2021 investment and engagement forum tagged ‘Realigning for growth’ which held virtually on Tuesday.

He said due to multiple accounts opened by some customers, the bank’s account holders rose to 46 million.

He said the bank was also driving group revenue growth through retail expansion.

New digital customers acquired was 2.6 million, while new subscription to its mobile banking platform was 3.2 million, he said.

He said its newly issued debit bank stood at six million, while savings accounts deposit was N1.23tn.

The bank has nine million USSD (*901#) users, while unique users on the mobile app platform was 9.5 million, he said.

While speaking about investment opportunities in Nigeria and Africa, he said the bank would to capture these opportunities by transitioning to a HoldCo structure.

“Through this reorganisation, we will create new product revenues without taking additional risk for the enterprise, ensure diversification of earnings, and support outside of Africa expansion,” he said.

According to him, the HoldCo structure would consist of the Access Bank Group, payment business, consumer lending & agency banking, and insurance brokerage.


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